Blog Woe and Intrigue: I Need Your Help

Yikes. I do believe that this blog is suffering from operator-induced glitches. In plain English, that means I’ve screwed some things up while tweaking others. Most maddening — because I want to hear what you think about the topics here — is that the...

En route to Lima

Greetings from the International Terminal of Atlanta/Hartsfield International Airport. I’m here to join a group of wild and wonderful women from around the USA, members of the Web Women Giving Circle, for a trip to Lima and surrounding communities, where we will...

The Most Important Work

What if the gap between the most important work you can do and taking exquisite care of your just-right customers were as short as the distance from your heart to your hands? If customers will stand in line for Johny, they’ll stand in line for you. [Thanks to...

9 Tips for Managing Overwhelm

While it may be tempting to think that we can order our lives and work once and for all, shift happens. For me, it often happens with at least some symptoms of overwhelm. Here are some things I’ve learned (and am currently revisiting) about managing overwhelm....

Selling, the Start of a Beautiful Relationship

When DJ Dougherty at Peninsula Subaru sold me my Subaru Legacy wagon (a black beauty named Blanche) a few years ago, it was the start of a beautiful relationship. Say what? It began when DJ, one of four dealers I’d contacted through the Internet, paid attention...